Shipping policy

1. Order Processing

Orders are generally processed within 2–4 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a shipping confirmation with tracking details.
During sales, festive seasons, or periods of high order volume, processing may take slightly longer.

2. Delivery Timelines

Estimated delivery times after dispatch:

Location	Estimated Delivery
Mumbai and nearby areas	2–4 business days
Metro cities	4–6 business days
Other parts of India	5–8 business days
Remote or difficult-to-reach locations	8–10 business days

These are estimates and may vary depending on the delivery location, courier partner, weather, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.
Any applicable free-shipping offer will be clearly mentioned on the website.
Additional charges, if applicable, will be communicated before order confirmation.

Suggested launch offer:
Enjoy free shipping on orders above ₹999.

Only publish this offer if it matches your actual Shopify shipping settings.

4. Shipping Locations

Currently, EazyLazy ships orders across India, subject to courier service availability at the delivery address.

International shipping, if introduced, will be governed by separate shipping charges, delivery timelines, customs duties, and applicable taxes.

5. Order Tracking

Once your order is dispatched, we will share the tracking details through email, SMS.

While we work with our delivery partners to ensure timely delivery, delays may occur due to:

Incorrect or incomplete address details
Unsuccessful delivery attempts
Weather conditions
Public holidays
Courier operational issues
Unexpected events or high order volumes

If your order is delayed, please contact us at 91 73041 21232 with your order number.

6. Incorrect Address

Please ensure that your shipping address, contact number, and PIN code are correct before placing your order.

EazyLazy will not be responsible for delays or additional delivery charges caused by incorrect or incomplete address details provided by the customer.

7. Damaged or Tampered Packages

If your package appears damaged, open, or tampered with at the time of delivery:

Please take clear photographs or a video of the package.
Contact us at 91 73041 21232 as soon as possible.
Include your order number and relevant photographs or video.

We will review the issue and assist you in accordance with our Return & Refund Policy.

8. Undelivered or Returned Orders

If an order is returned to us because of an incorrect address, repeated unsuccessful delivery attempts, or refusal to accept the package, we may contact you to arrange re-delivery.

Any additional shipping charges for re-delivery may be applicable.